Return Policy

JEWELLERY

Jewellery purchased from the Website can be returned only by calling on +912223684858

In the event the Member has purchased a wrong ring size, HSK.IN will resize the ring free of cost.

Return duration is 10 working days. Customer can cancel the order within 8 hours after placing the order.

Refund will be processed through same online mode within 10 working days.

All courier and shipping costs incurred by the Company for returns shall be borne by the Member.

CONDITIONS FOR RETURN

All items must have the original invoice, label and certificate and must be returned in the same conditions as delivered by HSK.IN.

Any item returned showing signs of wear or engraved, altered, resized (by anyone / entity other than HSK.IN) or damaged in any other manner shall not be accepted for return.

Custom orders with engraving, special ring size etc. cannot be accepted for return, refund or exchange.

All shipping and handling expenses shall be chargeable to the Member.

Once the return is confirmed at the call center, HSK.IN will send a packaging cover, which has to be used to return the product. The item has to be packed in front of the courier agent.

SOLITAIRE AND LOOSE DIAMONDS

SOLITAIRES AND LOOSE DIAMONDS CANNOT BE RETURNED ONCE THE ORDER IS CONFIRMED AND PROCESSED BY HSK.IN

EXCHANGE

Jewelry

HSK.IN OFFERS A LIFETIME BUY BACK GUARANTEE. ALL THE PRODUCTS SOLD BY HSK.IN COME WITH A LIFETIME GUARANTEE AND AN ASSURANCE TO EACH MEMBER THAT THEIR MONEY’S WORTH IS GUARANTEED. IF YOU ARE NOT HAPPY WITH THE PRODUCT THAT YOU HAVE RECEIVED AND WANT A FULL REFUND OF YOUR MONEY YOU CAN RETURN IT IN A SPAN OF 10 DAYS FROM THE DATE OF DELIVERY. AFTER THIS THE PRODUCT WILL BE Loose Diamonds / Custom Diamond Jewellery

Only Loose Diamonds sold by HSK.IN shall have the buy-back provision. All buy-backs shall be in the form of exchange and not for cash.

Members who wish to sell their Loose Diamond(s) directly to HSK.IN have to send it to the address given on the website. HSK.IN will assess the value of the Loose Diamond and if the offer is acceptable to the Member, the Member shall receive the full value of the Loose Diamond in cash or exchange. If the offer made by HSK.IN is not acceptable to the Member, the Loose Diamond shall be returned to the Member within ten (10) days from the notice of refusal to sell by the Member.

The Members can also opt to re-sell Loose Diamond by allowing HSK.IN to list the Loose Diamond(s) on the Website as well as any other portals for an open market re-sale. HSK.IN shall not guarantee any timeline within which the re-sale is to happen. In the event the Loose Diamond is re-sold, HSK.IN shall charge a minimal fee to the Member. The details of the fee will be mentioned to the Member before HSK.IN accepts the Loose Diamond for listing.

In case the certificate has been misplaced, HSK.IN will have to get the Loose Diamond recertified before being put up for sale. Cost of recertification will have to be borne by the Member.

INVESTMENT DIAMONDS

If a Member is interested in putting up a Loose Diamond for sale on the Website or in other trade portals and / or any other auction site, HSK.IN shall, for a fee, assist the Member on setting a reserve price for reselling the Loose Diamond

All Loose Diamonds offered for sale under this provision must be in the same tamper proof pack that was sent by HSK.IN and must be accompanied by valid certificates. In the event the seller has unpacked the Loose Diamonds or does not possess valid certificates, HSK.IN shall arrange for re-certification of such Loose Diamonds. Cost of recertification if any should be borne by the Member.

All shipping and handling costs shall be chargeable to the Members.

INSURANCE

Only transit insurance shall be provided by HSK.IN and it shall be valid only until the time of delivery.

CERTIFICATION

Diamonds

All Loose Diamonds (both investment and retail) and diamonds that are set in Jewellery will be accompanied by individual certificates. The certificate will be from a third party laboratory and the details of the certificate will be mentioned at the time of purchase.

JEWELLERY / MOUNTS

The diamonds in the Jewellery / Mounts will not be individually certified unless expressly mentioned at the point of purchase. The entire Jewellery will be certified either by a third party laboratory or by HSK.IN depending on the value of the Jewellery.

USAGE OF PROMO CODE a) The HSK.IN has the right to refuse the usage of any promo code at any point of time. Promo codes which have expired cannot be used on the Website. b) The HSK.IN can at any time ask the Member for the proof of having received the promo code. c) Promo codes can be used only on specific orders as deemed fit by HSK.IN. d) Promo codes, at HSK.IN’ discretion are applicable on certain items, on specific orders, or on specific dates and occasions. e) Promo codes cannot be clubbed with any other special offer running on the site. f) For offline payment mode the promo code will be accepted only within the date of expiry of the promo code. g) For a payment received after the expiry of the promo code the discount will not be applicable on that order.

CONFLICT DIAMOND POLICY

HSK.IN recognizes the great harm caused by conflict diamond mining / trading. HSK.IN will not purchase, sell, contact subscribers, customers or suppliers who purchase or trade in diamonds which were used to fund conflict or traded in any way in violation of any United Nations resolution or the Kimberly Process.

TERMS AND CONDITIONS OF THE USE OF THE WEBSITE

BY USING THIS WEBSITE YOU REPRESENT AND WARRANT THAT: a) You are 18 years of age or older and that your use of the Website and / or Services shall not violate any applicable law or regulation. b) All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information. c) Your membership is solely for your personal and non-commercial use. Any use of this Website or its content other than for personal purposes is prohibited and HSK.IN holds full rights to initiate legal action against offending parties. d) Your personal and non-commercial use of this Website shall be subjected to the following restriction (i) you may not modify any content of the Website, including but not limited to, any public display, description, performance, sale, rental, pricing of the product; (ii) you may not decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content e) You will not (a) use any product or service available on the Website and / Services for commercial purposes of any kind, or (b) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use the Website and / or Services in any way that is unlawful, or harms HSK.IN or any other person or entity, as determined in the HSK.IN's sole discretion. In the event you want to advertise your product contact 1800 -1020 - 103. f) You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Website and / or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Website and / or Services g) You will not engage in any form of antisocial, disrupting, or destructive acts, including "flaming," "spamming," "flooding," "trolling," "phishing" and "griefing" as those terms are commonly understood and used on the Internet. h) You will not delete or modify any content of the Website and / or Services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify. i) HSK.IN cannot and will not assure that other users are or will be complying with the foregoing rules or any other provisions of this Terms of Use, and, as between you and HSK.IN, you hereby assume all risk of harm or injury resulting from any such lack of compliance. j) All information, content and material contained in the Website and / or Services are HSK.IN' copyrighted property. All trademarks, services marks, trade names, and trade dress are proprietary to HSK.IN. No information, content or material from the Website and / or Services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the HSK.IN 's express written permission. k) The images of jewellery represented on HSK.IN are a copyright property of HSK .IN and any sort of reproduction / plagiarism of the said designs, concepts or images will liable for immediate legal action. l) You acknowledge that when you access a link that leaves the Website, the site you will enter into is not controlled by HSK.IN and different terms of use and privacy policy may apply. By accessing links to other sites, you acknowledge that HSK.IN is not responsible for those sites. HSK.IN reserves the right to disable links from third-party sites to the Website, although HSK.IN is under no obligation to do so. 2. YOU EXPRESSLY UNDERSTAND AND AGREE THAT: a) THE INFORMATION, CONTENT AND MATERIALS ON THIS WEBSITE AND / OR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. HSK.IN AND ALL ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES ON MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. b) HSK.IN MAKES ALL REASONABLE EFFORTS TO DISPLAY THE PRODUCTS LISTED FOR SALE ON ITS WEB SITE(S) AS ACCURATELY AS POSSIBLE. HOWEVER, HSK.IN CANNOT GUARANTEE THAT YOUR MONITOR'S DISPLAY OF ANY PRODUCT COLOR, TEXTURE OR DETAIL WILL BE ACCURATE. HSK.IN DOES NOT WARRANT THAT PRODUCT DESCRIPTIONS OR OTHER CONTENT ARE ACCURATE, COMPLETE, RELIABLE CURRENT OR ERROR FREE. WHILE HSK.IN MAKES EVERY EFFORT TO ENSURE THAT THE PRODUCTS ARE DESCRIBED AND PRICED ACCURATELY, IN THE EVENT THAT AN ITEM IS DEEMED TO BE PRICED INCORRECTLY, HSK.IN RESERVES THE RIGHT TO REFUSE THE SALE OF THAT ITEM. c) HSK.IN DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN CONTENT, INFORMATION AND MATERIALS ON THE WEBSITE AND / OR SERVICES, INCLUDING, WITHOUT LIMITATION ANY THIRD PARTY SITES OR SERVICES LINKED TO THE WEBSITE AND / OR SERVICES WILL BE UNINTERRUPTED, TIMELY OR ERROR-FREE, THAT THE DEFECTS WILL BE RECTIFIED, OR THAT THE WEBSITE OR THE SERVERS THAT MAKE SUCH CONTENT, INFORMATION AND MATERIALS AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. d) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE AND / OR SERVICES ARE ACCESSED AT YOUR OWN RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD TO YOUR COMPUTER SYSTEM. 3. YOU HEREBY INDEMNIFY, DEFEND, AND HOLD HSK.IN, HSK.IN'S DISTRIBUTORS, AGENTS, REPRESENTATIVES AND OTHER AUTHORIZED USERS, AND EACH OF THE FOREGOING ENTITIES' RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND SUPPLIERS, AND ALL OF THE FOREGOING ENTITIES' RESPECTIVE OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, AGENTS, REPRESENTATIVES, HARMLESS FROM AND AGAINST ANY AND ALL LOSSES, DAMAGES, LIABILITIES AND COSTS ARISING FROM YOUR USE OF THE WEBSITE. 4. YOU EXPRESSLY UNDERSTAND THAT UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL THE COMPANY BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, RESULTING FROM CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO: (i) THE USE OR THE INABILITY TO USE THE WEBSITE AND / OR SERVICES; OR (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE WEBSITE AND / OR SERVICES OR (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE AND / OR SERVICES; OR (v) ANY OTHER MATTER RELATING TO THE WEBSITE AND / OR SERVICES. 5. HSK.IN OR ANY OF THE FOREGOING ENTITIES' RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND SUPPLIERS BE RELIEVED OF ALL ITS RESPONSIBILITIES, IF ANY, IN THE EVENT OF FAILURE OF PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM AN ACT OF FORCE MAJEURE OR CAUSES BEYOND THE COMPANY'S REASONABLE CONTROL INCLUDING, WITHOUT LIMITATION, ACTS OF GOD, WAR, EQUIPMENT AND TECHNICAL FAILURES, ELECTRICAL POWER FAILURES OR FLUCTUATIONS, STRIKES, LABOUR DISPUTES, RIOTS, CIVIL DISTURBANCES, SHORTAGES OF LABOUR OR MATERIALS, NATURAL DISASTERS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, NON-PERFORMANCE OF THIRD PARTIES, OR ANY REASONS BEYOND THE REASONABLE CONTROL OF THE COMPANY OR ANY OF THE FOREGOING ENTITIES' RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND SUPPLIERS. YOU FURTHER ACKNOWLEDGE AND AGREE THAT NEITHER THE COMPANY NOR ANY OF THE FOREGOING ENTITIES' RESPECTIVE RESELLERS, DISTRIBUTORS, SERVICE PROVIDERS AND SUPPLIERS ARE RESPONSIBLE OR LIABLE FOR (A) ANY INCOMPATIBILITY BETWEEN THE WEBSITE AND / OR SERVICES AND ANY OTHER WEBSITE, SERVICE, SOFTWARE OR HARDWARE OR (B) ANY DELAYS OR FAILURES YOU MAY EXPERIENCE WITH ANY TRANSMISSIONS OR TRANSACTIONS RELATING TO THE WEBSITE IN AN ACCURATE OR TIMELY MANNER. 6. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 14 AND 15 MAY NOT APPLY TO YOU 7. EACH PARAGRAPH, CLAUSE, SUB-CLAUSE AND PROVISION OF THIS TERMS OF USE SHALL BE SEVERABLE FROM EACH OTHER AND IF FOR ANY REASON ANY PARAGRAPH, CLAUSE, SUB-CLAUSE OR PROVISION IS INVALID OR UNENFORCEABLE, SUCH INVALIDITY OR ENFORCEABILITY SHALL NOT PREJUDICE OR IN ANY WAY AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PARAGRAPH, CLAUSE, SUB-CLAUSE OR PROVISION, WHICH SHALL BE READ AND CONSTRUED SO AS TO GIVE THERETO, THE FULL EFFECT THEREOF, SUBJECT ONLY TO ANY CONTRARY PROVISION OF THE LAW TO THE EFFECT THAT WHERE THIS PROVISION OF THIS TERMS OF USE OR ANY PARAGRAPH, CLAUSE, SUB-CLAUSE OR PROVISION HEREOF WOULD BE BUT FOR THE PROVISIONS OF THIS PARAGRAPH READ AND CONSTRUED AS BEING VOID OR INEFFECTIVE IT SHALL NEVERTHELESS BE A VALID TERMS OF USE, PARAGRAPH, CLAUSE, SUB-CLAUSE OR PROVISION, AS THE CASE MAY BE, TO THE FULL EXTENT TO WHICH IT IS NOT CONTRARY TO ANY PROVISION OF THE LAW. 8. THOSE WHO ACCESS THE WEBSITE AND / OR SERVICES DO SO, ON THEIR OWN INITIATIVE AND ARE RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE LAWS INCLUDING, BUT NOT LIMITED TO, ANY APPLICABLE LOCAL LAWS. THIS TERMS OF USE IS GOVERNED BY THE LAWS OF INDIA. ANY ACTION, SUIT, OR OTHER LEGAL PROCEEDING, WHICH IS COMMENCED TO RESOLVE ANY MATTER ARISING UNDER OR RELATING TO THIS LETTER, SHALL BE SUBJECT TO THE JURISDICTION OF THE COURTS AT CHENNAI. 9. IN THE EVENT OF BREACH OF THE TERMS AND CONDITIONS OF THIS TERMS OF USE BY THE USER, THE USER SHALL BE PROMPTLY LIABLE TO INDEMNIFY HSK.IN FOR ALL THE COSTS, LOSSES AND DAMAGES CAUSED TO HSK.IN AS A RESULT OF SUCH A BREACH. FURTHER IN THE EVENT OF YOUR BREACH OF THIS TERMS OF USE, YOU AGREE THAT HSK.IN WILL BE IRREPARABLY HARMED AND WILL NOT HAVE AN ADEQUATE REMEDY IN MONEY OR DAMAGES. HSK.IN THEREFORE, SHALL BE ENTITLED IN SUCH EVENT TO OBTAIN AN INJUNCTION AGAINST SUCH A BREACH FROM ANY COURT OF COMPETENT JURISDICTION IMMEDIATELY UPON REQUEST. HSK.IN'S RIGHT TO OBTAIN SUCH RELIEF SHALL NOT LIMIT ITS RIGHT TO OBTAIN OTHER REMEDIES. 10. ANY FAILURE OF HSK.IN TO EXERCISE OR ENFORCE ANY RIGHT OR PROVISION OF THIS TERMS OF USE SHALL NOT OPERATE AS A WAIVER OF SUCH RIGHT OR PROVISION. I HAVE READ THE TERMS OF USE AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.

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